Whether small, large, or industrial, almost all dishwashers require servicing and maintenance. Whether they are domestic units or commercial machines used in restaurants, in addition to proper care during operation, it is essential to avoid low-quality products. Limescale buildup, electrical malfunctions, mechanical blockages, or forced restarts can be prevented through careful and correct use of the machine.
When proper maintenance is neglected—regardless of the dishwasher’s size—mechanical and electronic issues may arise, ultimately leading to the need for technical assistance.
Dishwasher Service: The Most Common Issues
As previously noted, dishwasher service is typically provided upon customer request. Many of the problems encountered are common to all dishwashers, including:
Limescale buildup in pipes or mechanical components, caused by excessively “hard” or untreated water. This can reduce performance and shorten the machine’s lifespan, as well as leave white residue on items such as dishes or, in the case of industrial dishwashers, trays and cookware. To prevent this issue, it is advisable to use a descaling product specifically designed for dishwashers.
Incorrect use of detergents. Some detergents may be too aggressive or unsuitable for the type of items being washed, potentially damaging surfaces or the dishwasher’s internal lining. Furthermore, excessive or insufficient detergent dosage can affect washing quality and alter water and energy consumption. To avoid these issues, it is recommended to follow the manufacturer’s guidelines and select dishwasher-specific detergents and additives that are both effective and safe.
Failure or malfunction of one or more components involved in the wash cycle. This may result in the machine not turning on, improper water loading or draining, failure to heat the water, blockage of the spray arms, and other operational issues. To address and prevent such problems, it is advisable to regularly inspect internal components, clean filters and spray arms, and ensure that the water supply valve is open. Proper preventive care can significantly reduce the need for maintenance intervention.
Industrial Dishwasher Service
Industrial dishwasher service includes maintenance, cleaning, and repair of machines used in professional environments for washing dishes, trays, cookware, and other items.
Maintenance aims to ensure proper operation, compliance with hygiene and safety standards, water and energy efficiency, and the durability and performance of the equipment.
Industrial dishwasher service can be divided into two categories: preventive and corrective.
Preventive service for industrial dishwashers involves periodic inspection and cleaning of components such as spray arms and filters. This type of service also includes checking detergent levels, water levels (for both washing and rinsing), temperature settings, and other operating parameters. As the name suggests, preventive service is designed to avoid potential failures that could damage the machine.
Corrective service for industrial dishwashers addresses faults or malfunctions that interfere with normal operation. This type of intervention is required when a clear issue arises, such as the machine failing to start, sensor malfunctions, or leakage of water or detergent.
At Velox Barchitta, we have always worked to guarantee the highest level of quality in every machine we manufacture, striving to minimize the need for customer service intervention. Should maintenance be required, customers can visit or contact one of our authorized service centers for assistance.
